Troubleshooting

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No streams appearing

Symptom: Stream list is empty when selecting a title.

1. Confirm addons are installed — go to ⚙️ Settings → Addons and verify your addons are listed and active
2. Verify your TorBox API key — go to torbox.app/settings?section=account and confirm the key matches what was entered in the Bootstrapper. If it has been regenerated, re-run the Bootstrapper with the new key.
3. Test with a popular, recent title first — niche content may have fewer sources
4. Check TorBox service status — occasional maintenance may temporarily affect availability

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Buffering or playback interruption

Symptom: Video begins playing but pauses or stops.

1. Select a lower-quality stream — choose a smaller file (e.g. 1080p WEB-DL instead of 4K REMUX)
2. Try an alternative stream from the same list — performance can vary between sources

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Bootstrapper changes not appearing in Stremio

Symptom: Addons are not visible after running the Bootstrapper.

1. Wait 30–60 seconds, then log out and back in to the Stremio app to force a sync
2. Confirm the Bootstrapper was authenticated with the correct Stremio account
3. Re-run the Bootstrapper — it is safe to repeat

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TorBox API key not working

Symptom: The Bootstrapper or a TorBox addon rejects the API key.

1. Ensure the complete key was copied — check for leading or trailing spaces
2. Log in to torbox.app/settings?section=account and confirm the key shown matches what you're using
3. Click Get New API Key to generate a fresh one, then re-run the Bootstrapper

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Further resources

Resource	Link
TorBox help documentation	support.torbox.app
TorBox Discord	Linked from the TorBox dashboard
Stremio Addons community	reddit.com/r/StremioAddons
Bootstrapper issue tracker	github.com/DryKillLogic/stremio-account-bootstrapper/issues